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Frequently Asked Questions

What is Kangen Water®?

Kangen Water® is alkalized, ionized water produced by Enagic’s medical grade ionizers. It’s designed to support hydration, detoxification, and overall wellness by helping to balance the body's pH levels.

How do Enagic water ionizers work?

The machines use electrolysis to separate tap water into alkalized and acidic components. The alkalized water is used for drinking, cooking, and wellness, while the acidic water can be used for cleaning, plants and skincare.

Is Kangen Water® safe to drink every day?

Yes! Kangen Water® is completely safe for daily use. Many users report improvements in hydration, energy levels, mental clarity and digestion after switching to medical grade, ionized, alkalized water.

What makes Enagic different from other water ionizer brands?

Enagic machines are certified medical devices in Japan and built with high-quality materials, including solid titanium and platinum plates. Each machine takes 6-12 months to handmake, the company has been producing water ionizers for over 50 years, NO parts are imported and Enagic is trusted worldwide by family homes, athletes, professionals, celebrities and hospitals.

Do I need to replace filters or do regular maintenance?

Yes, filters need to be replaced approximately once a year, depending on usage and water quality. Regular cleaning is also recommended to maintain optimal performance — we provide guidance and support on how to do this easily.

Can I install the machine myself?

Absolutely. Most Enagic models are easy to install directly to your kitchen faucet, and we provide step-by-step instructions and support to make setup simple.

Is there a warranty?

Yes, Enagic machines come with a 5-year warranty (or longer depending on the model), ensuring peace of mind and long-term support. You also have a 30 day money back guarantee!

Do you offer financing or payment plans?

Yes, we offer flexible payment plans to make it easy for you to invest in better health without breaking the bank. Ask us about our current financing options.

What’s the difference between the different Enagic models?

Each model varies in size, plate number, and water output options. We’re happy to help you choose the right unit based on your household size, budget, and health goals.

Can I become a distributor too?

Yes! Enagic offers a unique business opportunity through direct distribution. If you love the product and want to share it with others, we can help you get started as a distributor.

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